Frequently Asked Questions

• Can I collect my item or arrange my own collection?

Yes – our address is The Old Chapel, Halifax Road, Keighley, BD229BG. Please ensure you advise of an estimated time for collection to ensure someone is present.

• How fast will my item be shipped?

We endeavour to ship any stock items for delivery latest 5 working days, we aim for sooner but this is courier dependant.

• Can I return an Item?

Yes – all items can returned in line with your statutory rights. All items must be returned in original packaging to the address above. Full details of the returns procedure can be found in the terms and conditions and the bottom of the page.

• Are all items in stock?

We do carry a large level of stock and can almost always get orders out straight away however current delays on raw materials have sometimes affected larger quantities.

We will contact you straight away if there are any issues

• Where are they manufactured?

All our tools are manufactured in house here in sunny Yorkshire by our staff.

• Are they heavy duty?

Yes – you can’t always tell a product quality from a photo but all our tools are designed for construction work and hence why trades people come back again and again.