Shipping and Delivery
How we ship our tools
We send out orders every business day to UK mainland and aim for 2-3 days delivery. This is dependent on the couriers we use.
We do ship to Norther Ireland, Scottish Highlands and the Channel Islands but there will be a surcharge. When we receive an order to these areas we get an individual price based on the volume and weight of the parcel as this can vary the cost hugely.
Important Notes on our Shipping:
- The shipping price is per product, if you order a multiple you will only be charged for the first item.
- Maximum basket charge of £50 Inc VAT for any combination.
Shipping Costs - Please dont blame us!
We are a small family run business and it has taken 20 years to get to this point. We are competing against the likes of Amazon and other online tool companies with huge budgets for advertising and capacity to offer lower carriage rates.
We have been hit by courier increases constantly for the last 18 months and now we only have one carrier who will ship our straight edges over 3m.
We do not make a single penny on carriage, in fact a lot of the time we actually lose money.
We are constantly trying to get shipping rates down and we immediately reduce our charges online.
We thank you for your support and hopes this goes a long way to explaining the reasons for the shipping rates if you feel they seem unreasonable.
If at any point you wish to discuss the carriage or ask any questions please call 01535 640235 speak directly to us.